PRIVACY POLICY

Effective Date: 10 April 2026

ERA Teknik Metal Dış Ticaret A.Ş. (“ERA”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or contacting us through erafittingsco.com.

This Privacy Policy explains what personal information we may collect, how we use it, how we protect it, and your rights regarding your personal information.

1. DATA CONTROLLER

ERA Teknik Metal Dış Ticaret A.Ş.
Office: Aqua Florya No:93, Kat:4, 34153 Florya – Bakırköy, Istanbul, Türkiye
E-mail: export@erafittingsco.com

ERA is the data controller responsible for personal information collected through this website and our business communications.

 

2. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect:

• Name and surname

• Company name

• E-mail address

• Telephone number

• Billing or shipping information where required for a business transaction

• Information included in your inquiry, quotation or project request

• Technical information such as IP address, browser type, device information and website usage data

• Cookie and analytics information

We only request information that is reasonably necessary for the relevant purpose.

 

3. HOW WE COLLECT INFORMATION

We may collect personal information when you:

• Submit an inquiry or contact form

• Request a quotation, product information, technical information or samples

• Contact us by e-mail or telephone

• Communicate with us regarding an order, project or business relationship

• Visit and use our website

 

4. HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to inquiries and requests

• Provide quotations, product information and technical support

• Develop and manage customer and business relationships

• Process orders and deliveries

• Provide OEM, custom design and project services

• Communicate regarding products, projects and business activities

• Improve our website, products and services

• Maintain website security and prevent misuse

• Comply with applicable legal and regulatory obligations

ERA's website is primarily designed for international B2B customers seeking furniture fittings, OEM production and related services.

 

5. LEGAL BASIS FOR PROCESSING

Where applicable, ERA processes personal information based on one or more lawful grounds under applicable data protection legislation, including:

• Performance of a contract or taking steps at your request before entering into a contract

• Compliance with legal obligations

• ERA's legitimate business interests, where permitted by law

• Your consent, where consent is legally required

 

6. SHARING OF PERSONAL INFORMATION

We do not sell or rent your personal information.

We may share relevant information with trusted third parties where reasonably necessary to operate our business, including:

• Logistics and freight companies

• Customs and export service providers

• IT, hosting and technical service providers

• Website analytics providers

• Professional advisers and auditors

• Government authorities where legally required

Third parties are expected to process personal information only for legitimate purposes and with appropriate safeguards.

 

7. INTERNATIONAL DATA TRANSFERS

Because ERA operates internationally, personal information may, where necessary, be processed or transferred outside Türkiye, including to service providers or business partners located in other countries.

Where required by applicable law, ERA will use an appropriate legal mechanism and safeguards for international data transfers. Türkiye's current KVKK framework includes mechanisms such as standard contractual clauses for certain transfers abroad.

 

8. COOKIES AND GOOGLE ANALYTICS

Our website may use cookies and similar technologies to provide website functionality, understand website traffic and improve user experience.

ERA uses Google Analytics to understand how visitors use our website.

Where required by applicable law, non-essential cookies and analytics technologies will be used only in accordance with the applicable consent requirements.

You can manage or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.

 

9. DATA SECURITY

ERA takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

 

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling contractual, accounting, legal and regulatory obligations.

When personal information is no longer required, it will be securely deleted, destroyed or anonymized where appropriate.

 

11. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Learn whether your personal information is being processed

• Request information regarding the processing of your personal information

• Request correction of inaccurate or incomplete information

• Request deletion or destruction where legally applicable

• Request restriction of processing where applicable

• Object to certain processing activities

• Request information regarding international transfers

• Exercise other rights provided under applicable data protection legislation

Under Turkish law, data subjects may exercise their rights under the Turkish Personal Data Protection Law No. 6698 (KVKK).

 

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. ERA is not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

 

13. CHILDREN'S PRIVACY

Our website and services are intended primarily for businesses and professional users. We do not knowingly collect personal information from children for the purpose of providing services.

 

14. CHANGES TO THIS PRIVACY POLICY

ERA may update this Privacy Policy from time to time to reflect changes in our business, website technologies or applicable legal requirements.

The updated version will be published on this page with a revised effective date.

 

15. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

ERA Teknik Metal Dış Ticaret A.Ş.
E-mail: export@erafittingsco.com
Office: Aqua Florya No:93, Kat:4, 34153 Florya – Bakırköy, Istanbul, Türkiye​